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(1) Pre-Sales Support Product Selection: to fully understand the needs of customers and use the environment to help customers choose the matching program Information provided by: according to the different types of products to provide customers with the appropriate technical information (such as: product brochures, instruction manual, etc.). Product testing: before shipment, quality testing products shipped to ensure shipments meet testing standards. Customized service design custom display and control program: according to client demand (2) After-Sales Service We will do our utmost to ensure that all products sold meet the requirements of quality testing. If in the course of the defective product, we will provide you with the following services: time calculated from the warranty from date of purchase of the product, the warranty period is one year. As the quality of the product itself is not working properly, I will provide a free repair service, products can be replaced when necessary. Causes improper (for example: static electricity, welding, improper connections, overcurrent, overvoltage use), I will try to repair damage to the product; appropriate to charge the corresponding cost of repair or replacement of components costs. Made, the cost of the product due to physical damage of the LCD screen is not working properly, the products are generally only for scrap. Failure need to rework my company to buy the product, please describe the product's fault phenomenon in as much detail as possible, so that our technical staff to determine the cause of the malfunction, to provide maintenance services to better serve you. (3) Transportation Damage Processing To ensure that you receive the goods in good condition, to receive goods, face out of the box with the shipper acceptance, confirm shipping damage and missing the signature. If shipping damage missing, do not sign, keep intact cargo, cargo packaging materials and accessories, and immediately contact my company, the receipt date of the domestic demand side to receive the product without objection as acceptance by, I cargo damage will not assume responsibility (the contract provides otherwise excluded). |
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